Which benefit is associated with quick responses to customer issues?

The benefit of higher customer satisfaction is primarily linked to quick responses to customer issues because timely and effective communication can significantly enhance the customer's overall experience. When a customer encounters an issue, their expectation is a prompt resolution. By addressing their concerns swiftly, organizations signal to customers that their needs are a priority, fostering trust and loyalty. This responsiveness can lead to a positive perception of the brand and encourage customers to continue their business relationship.

In addition to immediate resolution of problems, quick responses can also reduce frustration and uncertainty, allowing customers to feel valued and heard. This satisfaction often translates into repeat business, positive word-of-mouth referrals, and even customer advocacy, where satisfied customers promote the company to others.

While the other choices might have their own merits in specific contexts, they do not align directly with the cause-and-effect relationship established by quick response to customer issues. For instance, increasing project scope or changing the project team size does not inherently relate to how well customer issues are handled, and enhanced risk management focuses more on identifying and mitigating potential problems before they arise rather than responding to them after they have occurred.